Amazon.com: HP Deskjet 9800 Wide Format Color Printer (C8165A#A2L): Electronics Review
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I have to admit that, after reading a few bad reviews of this printer, I thought twice about buying it. But the fact is, I already owned an HP Photosmart 7960, which had a steep learning curve initially, but after using it for 2 years I've found that it is a formidable little machine, and I've gotten comfortable with HP printer software, so I let customer loyalty guide me on this one.
I'm a graphic designer and photographer, expecting the highest quality images with excellent color fidelity from my printers, so the first thing I did with my new 9800 was to fill it with 13x19" paper (HP's photo & proofing gloss) on which to test print some of my more complicated Photo Manipulates. Since these files combine photographic imagery with type and vector drawings, they really put a printer through its paces!
I have to admit that there was a bit of guesswork involved- having looked over the paper carrier, and found that the largest marked paper size was "A3" (and noting that A3 was smaller than my 13x19 sheets) I opened the "page setup" menu, located a selection that said "A3+", which included a submenu citing "Super B" and "Borderless Super B", which I correctly deduced to be the 13x19 settings, selected the former, then selected "Print with Preview" (so that I could set up my own margins) and printed my first image. By the way, I later found that all the paper sizes are explained in detail in the PDF manual that is included on the software disk.
I can't say the printer was extraordinarily fast, but about 4 minutes later, I had a nicely placed 13x19 print of one of my favorite poster images. The color was accurate, there were no gaps in the printing, the photo was clear, the type and vectors were sharp and all of the margins were even and correct.
For the next print, I selected the "Super B Borderless" option, with a simple photograph pre scaled to the 13x19 paper size at 300 DPI, and was shocked when I came back to the studio with my coffee in hand expecting to find the print in progress, to instead find it not only finished, but dry! Then I checked the ink levels in my printer utility, found that the color had gone down by 2 tenths- quite a lot! But it boils down to about $2 dollars (plus cost of paper!) for a full sized photo that I'll sell for $150 or better. In a darkroom, a similar quality 13x19 color print on good Ilford paper costs me upwards of 12 dollars, and takes over an hour to make, so this is pretty cost effective. Not cheap mind you, but cost effective.
My next test was to print an even dozen full size prints. I set up the driver, selecting 12 in the print quantity box, hit print, and left.
I expected, after seeing the earlier dip in the ink levels, to find my job half done when I returned, and a low ink light blinking. So imagine my surprise when an hour later I came back to find my job done, a bit of ink still left in the color cartridge, and a still almost-full black one. Not bad for a first day's work, but I wanted to drain the cartridges so I could get and accurate print count, and start budgeting for my next art fair. So I took out the remaining "Super B's", put in a stack of 4x6 postcards and proceeded to get an 20 postcards done off the same color cartridge, in less than half the time that my epson R320 would have done the same job, and still had a half full black cartridge. My low ink indicator was finally blinking for the color cartridge, but as it turned out I printed another 8 postcards before it actually drained.
The new Vivera ink cartridges that are included with this printer are smaller than the old variety, but they are also a bit less expensive, with a similar, though slightly lower yield to that of their older and larger cousins. There are larger cartridges available however, for an extra ten dollars! (#97 and #96 are the stock numbers for the larger capacity cartridges)
Next day, after picking up a full set of cartridges- this printer only included the tricolor and black, so I picked up a photo color, and a photo gray to complete the set!- I decided to try out the six-color print quality.
I was not disappointed! The color quality was not significantly different with the swapped in photocolor cartridge- though the blacks were slightly less rich they were still acceptable, the color gamut was excellent (and especially on some of my more complex digital paintings, exquisite.) and the ink/paper surfaces beautiful.
I replaced the color cartridges with the black and grey ones and did a few B&W images, finding them quite good too.
Since HP has included the nozzles as part of the ink cartridges, instead of marrying them to the printer, hot-swapping cartridges is a simple and elegant way to expand the capabilities of the printer.
Later on I got adventurous and put in a few sheets of Arches watercolor paper and later a bit of Stonehenge, using the rear straight in manual feed.
Despite a lack of driver settings for these specialized art papers, a few easy adjustments produced very useable presets (all saveable) which produced excellent prints. The 9800 did have some difficulty handling heavyweight rough papers, but with medium and lightweight papers handled nicely.
As I mentioned before, all the paper sizes are explained in the PDF manual, but if you still have trouble with your paper size, select the "Custom Paper Size" option under page setup! You can designate a paper size, and save it as a preset for later.
I found the printed manual to be very basic, but the PDF manual on the included CD is comprehensive and well written!
I was pleasantly surprised to find that HP has upgraded their software to include a bookleting function for Macs (this was limited to Windows on the 7960) and that it works very nicely with the duplexer installed (the one complaint I have about this Deskjet is that the duplexer was difficult to get- I had to do some searching to find one for sale online, and the supplier was not speedy!)
There is a bit of tweaking required to get the margins set just right- my first attempts wound up with pages slightly out of position, and some paper was wasted nudging things into their proper places.
I have not had any problems with HP's customer service- the fact is, I've not had to call them yet about the 9800- it is easy to use, produces high quality prints in a reasonable amount of time, gets a moderate yield from its small but flexible ink cartridges, and really gets the job done!
In case you're wondering- my computer is not overly specialized- its a first generation iMac (godawful Bondi Blue color!) which I upgraded to 600 mhz with a Sonnett Harmony chip, a mere 384 MBs Ram, and an 80GB hard drive. It has only a USB1 port, so I'm sure this printer isn't printing at its fastest speed! My only complaint about the Deskjet 9800 is that HP didn't add a firewire port for us vintage computer geeks!)
I've also printed from a variety of software programs with no problems at all: (Photoshop CS, InDesigh CS, Quark Express, Illustrator CS, Mac Preview, iPhoto, Photoshop Essentials 3, Corel Draw, Corel Painter IX, MS Word {mac version}, and AppleWorks) but since each one has its own driver requirements, you really need to
be vigilant to make sure your printer driver and application driver are set to the same printer!
This printer is nearly silent while printing, and it does not shake or otherwise move my worktable at all.
An excellent printer a decent price.
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Amazon.com: HP Deskjet 9800 Wide Format Color Printer (C8165A#A2L): Electronics Price
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Amazon.com: HP Deskjet 9800 Wide Format Color Printer (C8165A#A2L): Electronics Overview
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Amazon.com: HP Deskjet 9800 Wide Format Color Printer (C8165A#A2L): Electronics Features
- Resolutions up to 1,200 x 1,200 dpi and 4800-optimized dpi color
- Print speeds up to 30 ppm black and 20 ppm color
- Duty cycle of 5,000 pages per month
- Print sizes from index cards to 13-by-19-inch posters, even borderless
- Parallel and USB ports; PC, Mac, Linux, UNIX compatible
Product Detail
- Product Dimensions: 16 x 23 x 7 inches ; 28 pounds
- Shipping Weight: 28 pounds
- Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
- ASIN: B0007O97Y4
- Item model number: DJ9800
- Average Customer Review: 2.7 out of 5 stars See all reviews (66 customer reviews)
- Date first available at Amazon.com: August 1, 2008
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