Amazon.com: Epson WorkForce 435 Color Inkjet Wireless All-in-One Printer with Fax (C11CB45201): Electronics

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Amazon.com: Epson WorkForce 435 Color Inkjet Wireless All-in-One Printer with Fax (C11CB45201): Electronics Review

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You can trust my review, bad or good is your choice and i hope you can try to buy this product and then you know this product good or no. Next time you can make a review for another people.

I purchased this all-in-one printer for use in my home office. I also own the Epson R3000 photo printer and have found that particular printer extremely reliable. I purchased the 435 for the purpose of printing simple documents, mostly in black ink. I have only owned the printer for a few days and have already decided it will go back to Amazon. First: while easy to set up, once set up the printer seems incapable of maintaining consistent communication with the computer. I completely abandoned the idea of wireless printing and set up direct communication using a shielded USB cable. Even then, communication remains an issue. The printer will read "online", accept a printing job, print one page and then state that the printer is off line and that communication cannot be established. This has continued despite much troubleshooting and the replacement of the original USB cable with a second cable.

The most frustrating part of this printer is trying to deal with Epson. On their technical support request page you are prompted to enter the model number of the unit. Once you do this, the system takes you to the enter information and reason for needing support. At this point, the system enters your model number automatically. However, for unclear reasons, this model number field cannot be edited and once you enter the rest of your service request information and hit the "submit" button, the system rejects your submission stating that you have not entered the model number. However, the same system will not permit you to alter the model number that the system itself entered into that field. In short - there is no way of bypassing what appears to be a broken or poorly designed help needed submission page.

Although this is an inexpensive printer, I would suggest considering another brand printer/all-in-one. Sometimes manufactures such as Epson producing high end and low-end products fail to use consistent quality throughout their product lines. I suspect Epson may be trying to reduce productions costs by cutting the quality and support for their lower end products.

UPDATE 5/12/2012

THIS IS THE WORST PRINTER I'VE EVER USED!!

Now that I've owned the printer for a month or so, I have to say that this is positively the WORST printer ever sold!! Epson used to make very good quality printers, but if this is an example of how they now make their products, trust me - RUN AWAY! I have managed to print exactly 5 pages of documents and now the black ink tank is empty! Of-course, in order to get those five pages printed, it took me hours because the printer never prints anything the first time and then, if and when it finally prints, the documents are extremely poor quality. The printer no longer even prints without dragging the document through the printer, thus smearing all the ink and presenting a document that is messy and unreadable.

The worst part of this printer is the lack of support or even response to support request to Epson. I have sent numerous e-mails, placed numerous telephone calls and even sent two postal mail letters requesting help and have never received as much as a "go to hell" response from Epson. As stated above (in the initial review) I also own the Epson R3000 photo printer. I am in the process of purchasing a second photo printer and have decided that this printer will NOT be an Epson. They are known for making exceptional quality photo printers, but after this incredible experience, I do not choose to do business with the Company again.
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This is my review from high rate, but you can see another review from this store and you can get this product with good service.